Meet Gina
Your AI-Powered Customer Support &
Shopping Concierge

Deliver instant, on-brand support, tailored

to your Brand’s unique policies.

Request Invite

Meet Gina
Your AI-Powered Customer Support &
Shopping Concierge

Deliver instant, on-brand support, tailored to your Brand’s unique policies.

Request Invite

Meet Gina
Your AI-Powered Customer Support & Shopping Concierge

Deliver instant, on-brand support, tailored

to your Brand’s unique policies.

Request Invite

Built by the team at ShopMessage

Why Shop with Gina?

Instantly Helpful Responses

Quickly address customer questions.
Elevate brand loyalty with premier concierge-style service.

Always On-Brand

Gina adapts to your brand playbook, ensuring each response mirrors your policies, voice, and tone.

Train & Modify with Ease

Use a straightforward text-based playbook to train Gina for consistent communication

Seamless Integration

Sync with your existing support stack like Gorgias, ZenDesk, Shopify and more

Smart Escalation

Gina can autonomously respond or draft responses for review, escalating conversations to human agents as needed

Instantly Helpful Responses

Quickly address customer questions.
Elevate brand loyalty with premier concierge-style service.

Always On-Brand

Gina adapts to your brand playbook, ensuring each response mirrors your policies, voice, and tone.

Train & Modify with Ease

Use a straightforward text-based playbook to train Gina for consistent communication

Seamless Integration

Sync with your existing support stack like Gorgias, ZenDesk, Shopify and more

Smart Escalation

Gina can autonomously respond or draft responses for review, escalating conversations to human agents as needed

Instantly Helpful Responses

Quickly address customer questions.
Elevate brand loyalty with premier concierge-style service.

Always On-Brand

Gina adapts to your brand playbook, ensuring each response mirrors your policies, voice, and tone.

Train & Modify with Ease

Use a straightforward text-based playbook to train Gina for consistent communication

Seamless Integration

Sync with your existing support stack like Gorgias, ZenDesk, Shopify and more

Smart Escalation

Gina can autonomously respond or draft responses for review, escalating conversations to human agents as needed

Results & Impact with Gina

Exceptional Customer Feedback

Gina receives an average rating of 4.96 out of 5.
Customers appreciate Gina's prompt and cordial responses.

High Efficiency

Addresses or fully resolve 95%+ of all support tickets.
Can autonomously respond to 80% of tickets

Substantial Cost Savings & Improved Satisfaction

Brands see a 70-80% reduction in human support hours and associated costs

Empower Your Human Agents

Human agents focus on high-value tasks with Gina handling bulk inquiries

Beyond Support. A Revenue-driving Shopping Concierge

Proactive Sales Assistance

Answers product-related questions, offers upsell opportunities, and guides purchase decisions.

Boosting Marketing Initiatives

Integrate Gina into email campaigns for browse and cart abandonment, witnessing a 32% uplift in revenue per recipient.

Intelligent Interactions

Offers timely advice, product recommendations, and exclusive deals based on customer behavior.

Seamless Shopping Experience

Ensures a consistent, helpful journey from site visit to post-purchase.

Pricing

Month-to-Month Based on Ticket Volume

Comprehensive Access

Feature-rich suite for optimal e-commerce support.

Smooth Integration

Effortlessly integrate Gina with your support platform or use Gina as an end-to-end solution.

Expert Onboarding

Dedicated team ensures a seamless transition and training process.

Cost Efficiency

Customers reduce support costs by an average of 70% while earning higher customer satisfaction scores.

For tailored needs and a detailed quote

Request Quote

Ready to Transform Your E-commerce Support Experience?

Experience the future of customer service and unlock increased satisfaction, efficiency, and revenue. Gina is more than just a bot; she's your brand’s concierge.

Request Access

Ready to Transform Your E-commerce Support Experience?

Experience the future of customer service and unlock increased satisfaction, efficiency, and revenue. Gina is more than just a bot; she's your brand’s concierge.

Schedule a Call with Us

Ready to Transform Your E-commerce Support Experience?

Experience the future of customer service and unlock increased satisfaction, efficiency, and revenue. Gina is more than just a bot; she's your brand’s concierge.

Request Access

Shop with Gina

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Shop with Gina

Subscribe for the latest updates on Gina and AI.

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